18 Week Support are the leading insourcing provider to the NHS with clinical demand, capacity management and waiting list initiatives across both outpatients and day case surgery. Insourcing provides your trust with expert clinical teams to work in your department when you have spare capacity, typically weekends, whilst working closely with your in-house teams.

 

Previously, 18WS’ Finance Team had no real single repository to review Financial Performance, Customer Segmentation, Activity KPIs or Group Reporting. Far too much time was spent on consolidating multiple source systems, trying to understand forecasting drivers and reviewing contract performance. With no real visibility of a 5 year business plan across the P&L, Balance Sheet and Cashflow. The Planning process was very painful as the sole focus was on updating spreadsheets with no value add reporting to help drive key decisions

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Andrew Campbell, CFO at 18WS says: “Anaplan has been fundamental in bringing transparency to the financial impact of key business drivers on the business, as its enabled far more than just a traditional FP&A planning tool. Transitioning to Anaplan has brought structure to our planning process, providing insights into Contract Performance, Customer Analysis, Prospective Pipeline Planning and Investor Reporting. With the business experiencing strong growth, having a tool like Anaplan has helped shape our business plans to better tackle the challenges & range of opportunities. We continue to develop Anaplan through more meaningful dashboards for key stakeholders and more in depth price, volume mix analysis"   

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With GrowQs expertise, 18WS have been able to set up a scalable and robust FP&A Solution that encompassed:

• Bottom Up Revenue and COS Planning

• Customer Segmentation and Contract Lifecycle Performance

• Departmental OPEX/ CAPEX Budgeting

• Prospective Pipeline Planning

• Price, Volume and Mix Analysis

• Group Consolidated P&L, Balance Sheet and Cashflow

• Clinician Demand and Capacity

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Joseph Swei, Director at GrowQ adds: “This was definitely one of the most challenging engagements due to the vision that was set at the start. Given a product like Anaplan, we know its capability so bringing a no limits mindset is what was at the core of this project. Value Add reporting was so critical to help improve forecasting accuracy as well as help drive a 3 year business plan. I absolutely loved working with Andrew and his team because everyone was so open to change, which is hard to come by!”

 

Andrew Campbell adds “Joe and his team at GrowQ played such a significant role in the success of the Anaplan project. With a constantly moving business we relied on Joe to take lead and propose solutions with not too much detail given. His ability to create a robust FP&A process and transform into an Anaplan implementation was very impressive. I have no doubt we will be working together in the future”

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For more information about this article please contact  joseph.swei@growq.co.uk

 

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